Frequently Asked Questions
We’re open for 24/7.
Yes, it is. You can take a shower after finishing all the tours. But you need to bring personal items such as towels, soap, etc.
People over 16 years old can drive a Jet Ski. People under 16 years old must accompany a guardian or a safety guard.
It takes approximately 40 minutes.
Yes, it doesn’t have anything to do with your swimming ability. You can wear a life jacket and safety guards will be around all the time.
Normally we don’t cancel any tours because of the weather. But if there are a typhoon or hurricane and the waves are too high or wind is too strong, we could cancel tours.
If tours are canceled because of rain, we’d contact you directly and suggest a refund or a change of date.
No, you don’t have to be. Sea walker is literally for you to walk underwater and see the view with a special helmet on. Safety guards will be around all the time so you relax and enjoy.
Hopping tour which includes dolphin + snorkeling + fishing on a boat or dolphin watching package would be recommended.
There’s a changing room so you can change your clothes to swimsuit but it’s more convenient to put it on before you get here. You can put on short pants on the swimsuit (female).
3 days before the tour (within 72 hours) = no cancellation fee
2 days before the tour (within 48 hours) = only the deposit will be charged
1 day before the tour (after 4PM) = 50% of the tour fee will be charged
On the day of the tour = deposit + tour fee will be charged
Yes, it doesn’t have anything to do with your glasses. The helmet of sea walker covers the entire head of yours so people with glasses can enjoy it without having to take them off.